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Privacy Policy

By using our Web site, you consent to the collection and use of this information by Iwantmedicine.com. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, as to how we use it, and under what circumstances we disclose it. We welcome your feedback. If you have questions or comments about our privacy policies, feel free to contact us.

MRP

We try to keep MRP as accurate as possible however it could be possible that there is a difference in the MRP shown on our website versus the actual MRP on our bill. Customer will be informed about any differences in MRP at the time of processing the order.

Shipping Policies

Orders may be charged with a shipping fee which is based on the weight of the consignment and total order amount. Orders are usually shipped the very next day of the date when the order is placed with us. 

Depending on order details, availability and preference, we will try to ship you next day. Emergency deliveries may not be guaranteed at all the locations and depends on logistics. Please check our customer service for the same. Also, some of liquid medicines/products may not be shipped to all the locations. Our support staff can provide more details when asked. Presently we accept payment as cash on delivery (COD ).

Delivery

By default the shipping address is the one which is used on your most recent order. If you enter the wrong address then we are not obliged to re-send the order to the correct address at our expense. Title and risk of loss for all products ordered by you shall pass on to you upon Iwantmedicine.com's shipment to the shipping carrier.

It is the responsibility of the customer to inform Iwantmedicine.com if an order does not arrive within time. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier (if it is the mode of shipment) to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item is lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion and based on our internal procedures.

Without limiting the operation of any other Terms and Conditions herein, you, the user, agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

In the event that you receive a defective or damaged product, we will refund the original product price, delivery, wrapping and other fees via the original method of payment to our sole discretion. Alternatively, if you request a replacement, we will dispatch your replacement item (subject to availability) once we receive the return, at our cost. Please allow up to 14 days for refunds to be processed upon our receipt of goods.

Jurisdiction

These Terms of Service are governed by and constructed in accordance with the laws of India, and since our corporate office is in Mumbai, you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

Drugs Policy

You can place an order for the Products either through the Website portal or through the telephone number listed on the Website. Once the order is placed by either method, we shall examine the authenticity of the order in terms of Products ordered & will deliver the order after complying with the requirements of the section 65 of Drugs and Cosmetic Act. Please note that for some medicines which are sensitive to pharmacy rules, we will ask a genuine prescription to be verified before sale and at the time of delivery.

Upon placing an order, Iwantmedicine.com shall examine and if all the required conditions as per the applicable regulations are fulfilled, Iwantmedicine.com will deliver the Product to you or to the person you have authorized for collection on your behalf, and be entitled to its payment for the same ("Services").

Placement of an order by the user shall constitute an offer to enter into an agreement with us. We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

Content and Information

The content and information available on the web site is is not intended as a guide to self- medication or as a substitute for proper medical advice, diagnosis or treatment. It describes general principles of health care and is for reference only and should not be used to determine treatment for specific medical conditions.

Further it is your responsibility to confirm product information (including package inserts) regarding dosage, precautions, warnings, interactions, and contraindications before administering or using any device, drug, herb, vitamin, or supplement on this website. We attempt to be as accurate as possible but reliance on any such content is solely at your own risk.

Prohibited items / Objectionable material

You understand that by using this site or any services provided on the site, you may encounter content that may be deemed by some of you to be offensive, indecent, or objectionable.. You agree to use the site and any service at your sole risk and that to the fullest extent permitted under applicable law, we shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.

Further you may not use the site for any of the following purposes:

  1. Disseminating any offensive material or otherwise objectionable material. including unlawful harassing, libellous, abusive, threatening, harmful, vulgar, obscene, one that  incites racial hatred or promotes discrimination based on race, sex, religion, national origin, physical ability, sexual orientation etc.
  2. Advertisements
  3. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  4. Gaining unauthorized access to other computer systems.
  5. Interfering with any other person's use or enjoyment of the site.
  6. Breaching any applicable laws;
  7. Interfering or disrupting networks or web sites connected to the site.
  8. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
  9. Items that infringe another party's copyright,  patent, trademark, design right, database right, or other intellectual property  or other proprietary right (e.g.: pirated software, CDs, videos and DVDs etc.).